Q&A

The Smart Ring uses finger‑mounted sensors for closer contact with blood vessels, improving accuracy in HRV and heart rate measurements compared to wrist devices. Its compact form factor also reduces motion artifacts common in wristbands.

The smart ring monitors heart rate, sleep, and activity. All data is collected in the app, helping you understand your health without extra devices.

Yes. The Smart Ring is built with hypoallergenic materials, IP68 waterproofing, and scratch‑resistant coating. It’s engineered for uninterrupted use during sleep, workouts, and daily activities without compromising sensor performance.

Use our jewelry sizing guide:

  • Size 6 (XS): 16.5 mm diameter (52 mm circumference)
  • Size 7 (S): 17.5 mm diameter (55 mm circumference)
  • Size 9 (M): 19 mm diameter (60 mm circumference)
  • Size 11 (L): 20.6 mm diameter (65 mm circumference)

Most women select sizes 6–7; many men prefer sizes 9–11.

With typical use, the battery runs for 6–8 days. Continuous monitoring may reduce this slightly.

Yes, it’s IP68 waterproof — safe for swimming, showering, and everyday activities.

  • Confirm you’re using the correct Smart Ring app.
  • Turn on Bluetooth.
  • Forget the ring in Bluetooth settings and re‑pair.
  • Reinstall the app to refresh connections.
  • Update to the latest firmware in the app profile.

  • Remove any protective film from the sensors.
  • Place the ring on the magnetic dock and check the indicator light (red = charging, green = full).
  • If issues continue, contact support. In rare cases, we’ll replace the ring.